About us
Easy Assistance organises assistance services and customer support. We bring together specialists, a partner network and technology so that customers receive help when they need it most.
We provide assistance on the road, at home and while travelling, offer call centre and claims management services, and carry out wind turbine inspections.
Our work is built on speed, reliability, an extensive partner network and quality.
Our mission
To ensure reliable assistance 24 hours a day, seven days a week, and the highest standard of customer service.
Our vision
To be the most trusted assistance partner in the Baltic States, providing professional, prompt and empathetic help when it is needed most. We aim to set a standard of trust and safety in Lithuania, Latvia and Estonia.
Our services
Help for people and solutions for businesses – our six areas of expertise.
Roadside assistance
Roadside assistance and vehicle transport. Fast response and professional help around the clock.
An unexpected breakdown does not have to stop your journey. We organise roadside assistance and ensure your vehicle is handled safely and responsibly.
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Home assistance
Home assistance – from minor faults to urgent emergencies. Experienced tradespeople and responsible work coordination.
An unexpected plumbing, electrical or other fault at home calls for a clear solution and a reliable specialist. We help organise the assistance you need and coordinate the work.
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Travel and medical assistance
Travel and medical assistance: organising emergency assistance, transport and solutions to travel-related difficulties.
When difficulties arise while travelling, getting the right information and help quickly matters. We organise assistance services and coordinate the resolution with the parties involved.
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Call centre
Call centre services and customer support around the clock. Receiving enquiries, recording information and coordinating assistance.
We ensure that customer enquiries reach qualified specialists and that the required information is passed on accurately and on time.
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Claims management
Claims management: objective loss assessment, process coordination and smooth communication with stakeholders.
We help manage the claims process, from gathering information and assessing losses to coordinating the next steps.
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Wind turbine inspections
Wind turbine inspections using industrial drones: assessing technical condition, documenting blade defects and wear, and providing clear reports.
We use advanced industrial drones to inspect wind turbines and assess their technical condition. Thorough inspections help identify defects and wear and plan the next steps.
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